Retail Banking
Customer representative focuses on customers' needs and sells products that fulfill their needs, such as home loans, EKOredi, auto loans, and credit cards, with an energetic, sincere, and strong relationship with them. It strives to deliver effective customer satisfaction through empathizing with the customers.
Enterprise Banking
Employees in SME banking provide the solutions suited for the customer portfolio, consisting of tradespeople who want to grow their businesses stronger. SME customer representatives accurately analyze customers' needs in consideration of market conditions, detect risks, and attempt to achieve persuasive customer satisfaction by acting patiently and consistently.
Agricultural Banking
Customer representative in agricultural banking offers agricultural-related products and services, such as Hasat POS, Hasat Card, and agricultural Insurance, based on the needs and requirements of customers engaging in agriculture, plus makes risk analysis. Agricultural customer representative prioritizes the locality in relationships with farmers by making village visits and providing products and solutions that match the expectations and demands of customers most efficiently and effectively achievable. Customer representative with an active and engaging banking approach provides consumers with speedy, high-quality, and effective banking services.
SME Banking
Customer representative provides the most suitable products (credit, POS, etc.) to be a solution partner to its medium-sized tradespeople and SMEs customer portfolio. Customer representatives in SME banking accurately evaluate customer demands and the sector, estimate risk, and deliver a beneficial customer experience. In their career journey, we provide our SME Banking employees with the option to advance their careers in Commercial Banking.
Corporate / Commercial Banking
Employees in corporate and commercial banking cultivate long-term relationships with their large-scale business customers. They expand their customer portfolio by conducting sector and company analyses following our Bank's requirements. They determine the expectations and demands of firms with high-risk perceptions and provide rapid, high-quality, and effective banking services.